Nursing Stories

Advancing Professional Practice

Ascension Seton Medical Center Austin’s 5th and 6th Floors Earn Zero Hero Award

In September of 2018, two of the acute care units at Ascension Seton Medical Center Austin (SMCA) won the exciting new “Zero Hero” award for excelling in the battle against hospital-acquired infections.

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Transition of Hematology/Oncology Minor Procedures from OR to 2 North Sedation

An interprofessional team from the Children’s Blood and Cancer Center (CBCC), Dell Children’s Medical Center Surgical Services, Anesthesiology and Sedation, identified inefficiencies in existing processes as sources for possible delays in caring for pediatric hematology/oncology patients, with the potential to diminish the patient experience.

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Leave No Patient Behind: Ascension Seton Southwest Implements Tele-Triage in Emergency Department

The Emergency Department (ED) at Ascension Seton Southwest (SSW) has nine beds and only one physician at times. The percent of patients who were leaving the ED without being seen (LWBS) was increasing and before the start of the tele-triage project, the LWBS rate was averaging 3.5 percent when the target goal was under 1 percent.

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Moving to the Beat of Wellness

Linda Bokros, BSN, RN, NC-BC, has always had a passion for holistic nursing—the practice of caring for the whole person—mind, body and spirit. She has also been fascinated with the sound of drums and jumped at the opportunity to join a local community drum circle a few years ago.

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Dell Seton Nurses Create Innovative “DashBoard” to Share “Voices of the Patient” Survey Data

Patient comments collected during HCAHPS surveys (“Voices of the Patient”) provide an important source of information for nurse leaders to identify trends and opportunities for improvement in patient care. Nurses at Dell Seton Medical Center at the University of Texas (“Dell Seton”) saw an opportunity to improve the way “Voices of the Patient” data was reported and distributed so that it was easier for leadership to navigate and use.

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Patient writes heartfelt letter thanking Ascension Seton Northwest nurse for changing her life.

I wanted to share with you my remarkable patient experience at Ascension Seton Northwest, in particular my interactions with Allison Jones, BSN, RN.

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ED Creates Alternative Care Sites to Tackle High Patient Volumes

During cold and flu season, the Emergency Department (ED) at Dell Children’s Medical Center (DCMC) experiences major surges in patient volumes. While typically treating an average of 190 patients per day, the ED treated an average of 237 patients per day during the last cold and flu season.

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Shoal Creek Nurses Supporting ECT Patients

Seton Shoal Creek offers electroconvulsive therapy (ECT) as a treatment for patients with severe and/or treatment-resistant depression. Approximately, 60 patients underwent ECT at Ascension Seton Shoal Creek last quarter.

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Dell Seton Establishes RN/Medical Resident Council

In November 2018, Dell Seton Medical Center at the University of Texas created the first RN/Resident Council as part of its pursuing excellence initiative. The goal of the Council is to improve communications between RNs and medical residents and ultimately improve patient care.

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Creating Hope with “Sixty-Five Roses”

It’s no exaggeration to say that nurses at Ascension Seton Medical Center Austin (SMCA) treat their patients like family. When a longtime patient was preparing to relocate to another city for a possible lung transplant, he confided in his nurse, Megan Sconzert, BSN, RN, that he was nervous and scared.

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“Honor the Red, White and Blue”

To honor patients who are also veterans and give them the recognition they so deeply deserve, a team of nurses created the “Honor the Red, White and Blue” (HRWB) program in 2018.

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A Passion for Learning and Higher Education

Tabitha Zamora, BSN, RN, Clinical Nursing Manager, Emergency Department and Operating, grew up in the small town of Luling and has a special place in her heart for her hometown hospital, Ascension Seton Edgar B. Davis (SEBD).

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Daily Nursing Huddles Improve Patient Experience at Ascension Providence

Beginning in November 2018, nursing units at Ascension Providence Health Center in Waco initiated Daily Nursing Huddles. Since that time, reports Erica Ballard, BSN, RN, Patient Experience Coordinator, Ascension Providence has seen its HCAHPS patient experience scores for nursing communication and responsiveness improve significantly.

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Seton Smithville Nurses Care for All

In a small, close community like Smithville, Texas, everyone is ready to step up and fill a role to find solutions to problems that arise.  The nurses at Ascension Seton Smithville Hospital are certainly no exception.

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Dell Children’s Opens Grace Grego Maxwell Mental Health Unit

On May 21, 2018 Dell Children’s Medical Center (DCMC) opened the Grace Grego Maxwell Mental Health Unit. With philanthropic support from the community, DCMC built the unit to provide coordinated and comprehensive care for children and teens ages 6 to 17 years old.

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SSW Launches Pre-Surgical Education Program for Total Joint Replacement Patients

Ascension Seton Southwest (SSW) worked this year to launch a new and improved education program for patients undergoing total joint replacement surgeries.

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Ascension Providence Nurse Earns DAISY Award

When DAISY Award winner, Blaze Brown, RN, entered the ICU room of her newest patient, she looked directly into the patient’s eyes and told him: “Don’t worry, you’re in good hands.” No truer words have been spoken.

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Turnover-Time Teamwork at SMCA Surgical Services

Ascension Seton Medical Center Austin (SMCA) has 26 Operating Rooms (OR) and approximately 50-60 surgeries on the schedule each week day. One common metric used to measure OR efficiency is turn-over-time, the time from when one surgeon’s patient leaves the OR and goes to recovery to the time the surgeon’s next patient is rolled into the OR (commonly referred to as “wheels out to wheels in”).

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Ascension Seton Hays working towards Level II Trauma Designation

Opened in 2009 as a community hospital to serve rapidly-growing Hays County, Ascension Seton Hays has evolved into as a regional center for complex trauma care. Throughout 2018, the nursing team at Ascension Seton Hays has been working closely with hospital leadership in pursuit of a Level II Trauma Designation.

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New Burn Program at Dell Seton Medical Center Expanding and Innovating

Dell Seton Medical Center at the University of Texas at Austin (Dell Seton) opened its burn unit in 2017 when the new teaching hospital first opened its doors to the public. In the past year, the burn program has grown to serve even more patients, while providing the highest level of care in the region.

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Ascension Seton Williamson’s Laser Focus on Efficient Discharges Yields Excellent Results

While evaluating FY 19 goals, Ascension Seton Williamson leaders were struck by the high percentage of patients who were leaving the emergency department (ED) without being seen by a physician.

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