As one looks into the rearview mirror, Ascension Providence nurses spent 2018 implementing evidence-based practices to improve patient care and outcomes. Your hard work has resulted in significant improvements in our CAUTI and CLABSI rates, patient experience scores, including net loyalty score, bar code scanning compliance and hand hygiene. Continuing this work into 2019 will be of focus, but the work to improve the workload and environment for nurses is the road to our future success. Thank you for all of your dedication in 2018 and I look forward to our results in 2019!
Cyndy B. Dunlap, DNP, RN, NEA-BC, FACHE
Vice President of Nursing Services/Chief Nursing Officer
Ascension Providence Quick Facts
|Patient Days: 61,933||Outpatient Surgical Visits: 4,936|
|Average Daily Census: 169.68||Deliveries: 1,326|
|Average Length of Stay: 4.04||Licensed Beds: 237|
|ER Visits: 69,935||Registered Nurses: 762|
|Outpatient Visits: 182,138||BSN or Higher Rate: 47.00%|
|Inpatient Surgical Visits: 3,420||Certification Rate: 21.00%|
Daily Nursing Huddles Improve Patient Experience at Ascension Providence
Beginning in November 2018, nursing units at Ascension Providence Health Center in Waco initiated Daily Nursing Huddles. Since that time, reports Erica Ballard, BSN, RN, Patient Experience Coordinator, Ascension Providence has seen its HCAHPS patient experience scores for nursing communication and responsiveness improve significantly.
Ascension Providence Nurse Earns DAISY Award
When DAISY Award winner, Blaze Brown, RN, entered the ICU room of her newest patient, she looked directly into the patient’s eyes and told him: “Don’t worry, you’re in good hands.” No truer words have been spoken.