Kathleen Anderson, a nurse in the radiology department at Providence was nominated for a DAISY Award® by the wife of patient who was in the hospital for a biopsy. The patient was extremely anxious and distressed about his upcoming procedure. Sensing her patient’s fear during the short trip down the hall to the procedure room, Kathleen stepped in to help. She shared her own story with him and assured him he would be okay. The patient stated later to his wife “I was sure I was going to die until I spoke to Kathleen.” A few days, Kathleen sent the patient flowers and a card reminding him he is not alone in his fight.
When the patient returned to the hospital for surgery months later, the radiology team, led by Kathleen, presented the patient with a picture of them with personal messages and a card saying that they were cheering him on and praying for him through his recovery. The picture was so treasured by this grateful patient that he carried it with him during his hospitalization and placed it on the shelf next to his bed to remind him that he was not alone
Kathleen has visited the patient every time he comes to the hospital and stays with him during procedures if he is worried. Simple acts of kindness like this are at the heart of Providence nurses.
About the DAISY Award®
The DAISY Award® for Extraordinary Nurses offers a standardized approach to recognizing nurses at the national level who demonstrate exceptional compassion and caring. Created by the DAISY Foundation, established in 1999, The DAISY Award for Extraordinary Nurses celebrates nurses in over 1,800 health care facilities around the world. For more information, visit www.DAISYfoundation.org.