Empowering Nurses to Deliver the Highest Quality of Care

DAISY Award® Winning Nurse Puts Patients First

Melissa Emmons, BSN, RN

Melissa Emmons, BSN, RN, a nurse in Ascension Seton Northwest’s Post-Anesthesiology Care Unit (PACU) was nominated for a DAISY Award® for providing consistently high-quality care to her patients. In a span of two months, Melissa made good catches on three of her surgical patients.

Melissa’s first patient was in tremendous pain following urology surgery despite the administration of pain medication. Melissa promptly notified the surgeon and the patient was swiftly taken back to the operating room for stent placement. Melissa’s action resolved the patient’s pain and saved him from a return visit to the emergency department.

Her second surgical patient was complaining of discomfort and increased swallowing after a thyroidectomy. Although there was no visible blood, Melissa instructed the patient to spit instead of swallow, which lead Melissa to realize the patient was bleeding.  Again, she notified the surgeon and the patient was taken back to the operating room where the patient’s bleeding issue was promptly resolved and the patient quickly recovered.

The third surgical patient had a colon resection and although the patient never complained of pain, Melissa noticed, while continually reassessing the patient, that his abdomen was beginning to look slightly distended.  Melissa notified the surgeon and the patient was taken back to the operating room for a twisted colon. Melissa saved this patient from necrosis of the bowel and an extended hospital stay.  Quite possibly, she saved his life.