Nurses at Ascension Seton Medical Center Williamson recently converted a storage space into a designated “Family Room.” The new space provides privacy and comfort to family members who are processing the death of a loved one or grappling with difficult treatment decisions. Before the Family Room was opened, chaplains and physicians had no choice but to talk to family members in the patient room or hallway, offering little privacy or space to quietly converse.
“If a patient died or experienced a major setback, family members would often congregate in the public waiting room,” explained ICU Clinical Nurse Manager Kathleen Resnik, MSN, RN, NE-BC. “Now they can collect their thoughts and find strength together in a private space made just for them. You can tell the patients appreciate it and so do the doctors.”
The Family Room is painted in soothing colors and provides comfortable seating and soothing music. Several hospital associates donated lamps, rugs and decorations to make the space feel like home.