Ascension Seton Medical Center Austin announces new peer support and resources program for NICU families


Ascension Seton Medical Center Austin (SMCA) hosted a ribbon cutting ceremony to celebrate a new partnership with Hand to Hold which will offer families in-hospital support before, during and after NICU stays and infant loss.

Approximately 1 out of every 10 newborns is admitted to the neonatal intensive care unit (NICU) each year. While in the NICU, most parents feel blind-sided by the emotional, physical, financial, and psychological impact of caring for a medically fragile baby.

SMCA’s new Hand to Hold Ambassador Program is designed to enhance and extend Seton’s family support initiatives and introduce new program options customized to meet the unique needs of its NICU families.

Led by a Hand to Hold Ambassador, the program offers:

  • Peer support from trained, supervised NICU graduate parents
  • Psychosocial and emotional support crucial for improved outcomes
  • Whole family care including siblings and grandparents
  • Resources for leaving the NICU and beyond

The announcement was featured on Austin360, KVUE, Fox 7 and Austin Moms Blog.