It’s not uncommon at Seton to hear stories of team members that go above and beyond what’s expected of them in the course of their work, which is why we like to celebrate such exemplary people with a Humancare Award.
Patience and kindness seem to be the guiding principles of Joyce Gullickson’s work. As a nurse at Seton Highland Lakes Hospital, Joyce has demonstrated time and again that there is no task too challenging to take on. Through her consistent efforts, she exemplifies the spirit of Humancare, always focusing on delivering compassionate, patient-centered care. That’s why Joyce has received not one but two Humancare Awards for her outstanding service as a nurse.
When most people could not even enter the hospital room, Joyce dove right and began by helping a patient get cleaned up.
After helping a wheelchair-bound patient get cleaned up, Joyce sensed that he needed a greater degree of independence. So, she got him wheelchair gloves which let him get out of his hospital room on his own. She went to his room every hour to help him do sit-to-stand exercises.
When he was released from the hospital, he said that he had a new enthusiasm for taking care of himself. Joyce had been instrumental in helping him create a self-care regimen that could greatly improve his quality of life.
By Dark of Night With Donuts
In another show of outstanding compassion, Joyce came in on her day off to assist a different patient. This particular patient was quadriplegic, and had a daily treatment regimen that took about an hour each morning. The patient had a doctor’s appointment off-site, which required him to leave the hospital at 6 a.m.
Although the appointment was scheduled on Joyce’s day off, she requested to come in at 4:30 a.m. to complete the treatment regimen before the patient left. And not only that, but she brought donuts for the man since she knew he’d be leaving the hospital before breakfast. Stories like this make us proud to call Joyce a part of the Seton Healthcare Family, knowing that she’s practicing Humancare every day in so many ways.