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Billing

For hospital billing inquiries512-324-1125 or 800-749-7624
For questions about bills from Seton physicians512-324-8960

The hospital billing phone line is open Monday – Friday 8 a.m. to 4:30 p.m. The Seton Physician phone line is open Monday – Friday 7 a.m. to 5:30 p.m. Operators can answer questions on charges for any bills coming from a physician (not a hospital) and why items were billed a certain way. For other inquiries, please contact the hospital or clinic that sent the bill.

Medical Records Request

If you need a copy of your medical records, you will need to contact the location directly where you received care. Click here to quickly find a phone number for any of our locations. The operator answering the main line can direct your call to the Medical Records department.

Appointments/Scheduling

Phone LinePhone Number
Primary Care Scheduling844-235-8441
Our phone line is staffed Monday – Friday 7 a.m. to 7 p.m. and Saturday – Sunday 8 a.m. to 6 p.m.
Centralized Scheduling line for ordering imaging (X-rays, MRIs)512-324-1199, 512-380-0552 (fax)
Schedulers are available Monday – Friday 7 a.m. to 5:45 p.m. You must have doctor’s orders sent to them before calling to schedule an appointment. Check with your doctor’s office to confirm they sent the orders before calling.
Dell Children's direct line for scheduling X-rays and MRIs that require anesthesia512-324-0140 ph option #3, 512-324-0733 (fax)
Schedulers are available Monday – Friday 6:45 a.m. to 6 p.m.
Cardio, Pulmonary, Neuro, Sleep Lab Scheduling Center (Echo's, EEG’s, PFT's, Stress Tests, Sleep and Vascular Exams)512-324-1375
Schedulers are available Monday – Friday 7 a.m. to 4:30 p.m. You must have doctor’s orders sent to them before calling to schedule an appointment. Check with your doctor’s office to confirm they sent the orders before calling.

Hospital Transfers and Admissions

Seton Transfer Line512-324-3515
Seton Direct Admit Line512-324-2233
Dell Children's Admit or Transfer Line512-324-3262

The Seton Transfer Center is staffed with registered nurses who can navigate and connect you with our physicians. Available 24/7, they will help you admit and refer or transfer patients.

Contact Our Leaders

You can expect great care from caring people when you choose Seton Healthcare Family. If you experience anything less, contact the leader at the facility where you received care and we’ll do whatever’s humanly possible to make it right.

FacilityLeader's NamePhone Number
Dell Children’s Medical Center of Central TexasDeb Brown512-324-0109
Seton Edgar B. Davis Hospital Apryl Haynes830-875-7031
Seton Highland Lakes Hospital Karen Litterer512-715-3009
Seton Medical Center Austin Tad Hatton512-324-3039
Seton Medical Center Hays Neal Kelley512-504-5058
Seton Medical Center Williamson Brian Lidiak512-324-4058
Seton Northwest Hospital Margaret Butler512-324-6018
Seton Shoal Creek HospitalWilliam Henricks512-324-2040
Seton Smithville Regional HospitalChris Hartle512-237-5792
Seton Southwest Hospital Mary Faria512-324-9001
University Medical Center Brackenridge Deb Hernandez512-324-7087

Social Media Directory

We look forward to hearing from you and keeping the conversation going. View a list of our social media channels to see where you can connect with us.