Billing
| For hospital billing inquiries | 512-324-1125 or 800-749-7624 |
| For questions about bills from Seton physicians | 512-324-8960 |
The hospital billing phone line is open Monday – Friday 8 a.m. to 4:30 p.m. The Seton Physician phone line is open Monday – Friday 7 a.m. to 5:30 p.m. Operators can answer questions on charges for any bills coming from a physician (not a hospital) and why items were billed a certain way. For other inquiries, please contact the hospital or clinic that sent the bill.
Medical Records Request
If you need a copy of your medical records, you will need to contact the location directly where you received care. Click here to quickly find a phone number for any of our locations. The operator answering the main line can direct your call to the Medical Records department.
Appointments/Scheduling
| Phone Line | Phone Number |
|---|---|
| Primary Care Scheduling | 844-235-8441 |
| Our phone line is staffed Monday – Friday 7 a.m. to 7 p.m. and Saturday – Sunday 8 a.m. to 6 p.m. | |
| Centralized Scheduling line for ordering imaging (X-rays, MRIs) | 512-324-1199, 512-380-0552 (fax) |
| Schedulers are available Monday – Friday 7 a.m. to 5:45 p.m. You must have doctor’s orders sent to them before calling to schedule an appointment. Check with your doctor’s office to confirm they sent the orders before calling. | |
| Dell Children's direct line for scheduling X-rays and MRIs that require anesthesia | 512-324-0140 ph option #3, 512-324-0733 (fax) |
| Schedulers are available Monday – Friday 6:45 a.m. to 6 p.m. | |
| Cardio, Pulmonary, Neuro, Sleep Lab Scheduling Center (Echo's, EEG’s, PFT's, Stress Tests, Sleep and Vascular Exams) | 512-324-1375 |
| Schedulers are available Monday – Friday 7 a.m. to 4:30 p.m. You must have doctor’s orders sent to them before calling to schedule an appointment. Check with your doctor’s office to confirm they sent the orders before calling. | |
Hospital Transfers and Admissions
| Seton Transfer Line | 512-324-3515 |
| Seton Direct Admit Line | 512-324-2233 |
| Dell Children's Admit or Transfer Line | 512-324-3262 |
The Seton Transfer Center is staffed with registered nurses who can navigate and connect you with our physicians. Available 24/7, they will help you admit and refer or transfer patients.
Giving to Seton
We’re here to help those who help us. To support Seton through donations or other types of giving, please contact the Seton Foundations directly at 512-324-5900 or learn more about making a donation on our site.
Contact Our Leaders
You can expect great care from caring people when you choose Seton Healthcare Family. If you experience anything less, contact the leader at the facility where you received care and we’ll do whatever’s humanly possible to make it right.
| Facility | Leader's Name and Phone Number |
|---|---|
| Dell Children’s Medical Center of Central Texas | Deb Brown, 512-324-0109 |
| Seton Edgar B. Davis Hospital | Apryl Haynes, 830-875-7031 |
| Seton Highland Lakes Hospital | Karen Litterer, 512-715-3009 |
| Seton Medical Center Austin | Tad Hatton, 512-324-3039 |
| Seton Medical Center Hays | Neal Kelley, 512-504-5058 |
| Seton Medical Center Williamson | Brian Lidiak, 512-324-4058 |
| Seton Northwest Hospital | Margaret Butler, 512-324-6018 |
| Seton Shoal Creek Hospital | William Henricks, 512-324-2040 |
| Seton Smithville Regional Hospital | Chris Hartle, 512-237-5792 |
| Seton Southwest Hospital | Mary Faria, 512-324-9001 |
| Dell Seton Medical Center at The University of Texas | Deb Hernandez, 512-324-3082 |
Social Media Directory
We look forward to hearing from you and keeping the conversation going. View a list of our social media channels to see where you can connect with us.
