Patient and Family Resources

Patient Representative

Seton staff is dedicated to the delivery of quality health care and patient satisfaction. However, we recognize that concerns may arise. We ask that you first try to resolve the concern with the person involved if you are comfortable doing so. If there is no satisfactory resolution, you may contact any of the following for assistance: the Clinical Manager, Department Director or a Patient Representative. If there still is no resolution, a Patient Representative will explain the grievance process and other options that may be available to you. If you need their assistance, you may reach them at the following numbers during normal business hours Monday – Friday:

University Medical Center Brackenridge

(512) 324-7009

Dell Children’s Medical Center of Central Texas

(512) 324-0109

Seton Medical Center Austin

(512) 324-1122

Seton Medical Center Williamson

(512) 324-4082

Seton Northwest Hospital

(512) 324-6900