The staff and physicians of the NICUs encourage parents and grandparents to visit, as frequent visits give you a better understanding of your baby's needs. Your involvement will also help you bond with your baby and grow to know him or her as a unique individual.
During the times you cannot be with your baby, we encourage you to call his/her nurse and check on his/her progress. Telephone reports about your baby will be given only to the parents. Family members and friends can get updates on the baby's status from the parents allowing us to spend more time at your baby's bedside.
Due to the limited space and the need to prevent infectious diseases from entering the unit, restriction of visitors is necessary. We allow only TWO VISITORS at a time at your baby's bedside. Parents, grandparents, and siblings 15 years old or greater may visit infants alone in the NICU. Brothers and sisters who are two years old and older are also encouraged to visit. Parents need to accompany siblings to the bedside. Your baby's nurse will be available to discuss their questions and concerns. Upon each visit, we request that a verbal health history exam be done on each sibling to lessen the risk of your baby's exposure to additional illness. Additional family and friends, over the age of 15, may visit your baby at your invitation and must be accompanied by a parent.
Cameras and camcorders are welcome in the neonatal unit. Please, only take pictures and videos of your baby.
Pre-Visitation Procedures
Before visiting your baby, we ask that you and all visitors do the following:
* At Children's NICU, ring the buzzer at the door of the unit prior to entering. At Seton Medical Center NICU, ring the buzzer at the window of the unit prior to entering.
* Sign the visitors' book at the desk.
* Perform a three-minute scrub at the scrub sink before proceeding to your baby's bedside.
Nursing Report Times
Please be aware that you and your guests will be asked to leave the unit briefly during staff shift changes. This is to protect the confidentiality of information and plan of care for infants in the NICU. In addition, you will be asked to leave during discharge rounds, medical rounds, special procedures, and admissions that may be occurring in the bay where your baby is located.
Change of shift times occur from:
6:45 - 7:15 a.m.
2:45 - 3:15 p.m.
6:45 - 7:15 p.m.
10:45 - 11:15 p.m.
Children's NICU:
6:45 - 7:15 a.m.
6:45 - 7:15 p.m.
Discharge Rounds at Seton Medical Center NICU are Thursday 9:00 – 11:00 a.m.
Medical Rounds at Children's NICU are Daily 10 a.m. - noon.
Waiting rooms are available next to each neonatal unit for you and your guests whenever you cannot be at your baby's bedside.
Seton is proud to have four hospitals – the only hospitals in Central Texas - that have earned the