The staff and physicians of the NICU encourage parents and grandparents to visit, as frequent visits give you a better understanding of your baby's needs. Your involvement also will help you bond with your baby and grow to know him or her as a unique individual.
During the times you cannot be with your baby, we encourage you to call your baby’s nurse and check on his or her progress. Telephone reports about your baby will be given only to the parents. Family members and friends can get updates on the baby's status from the parents, which allows us to spend more time at your baby's bedside.
Due to the limited space and the need to prevent infectious diseases from entering the unit, restriction of visitors is necessary. We allow TWO VISITORS at a time at your baby's bedside. Parents, grandparents and siblings over the age of 15 may visit infants alone in the NICU. Brothers and sisters age 2 and older also are encouraged to visit. Parents need to accompany these young siblings to the bedside. Your baby's nurse will be available to discuss their questions and concerns. Upon each visit, we request that a verbal health history exam be done on each sibling to lessen the risk of your baby's exposure to additional illness. Additional family and friends, over the age of 15, may visit your baby at your invitation and must be accompanied by a parent.
Cameras and camcorders are welcome in the neonatal unit. Please, only take pictures and videos of your baby.
Before visiting your baby, we ask that you and all visitors do the following:
- Sign the visitors' book at the desk.
- Perform a three-minute scrub at the scrub sink before proceeding to your baby's bedside.
Nursing Report Times
Please be aware that you and your guests will be asked to leave the unit briefly during staff shift changes. This is to protect the confidentiality of information and plan of care for infants in the NICU. In addition, you will be asked to leave during discharge rounds, medical rounds, special procedures and admissions that may be occurring in the bay where your baby is located.
In an effort to provide family-centered care, we are keeping our closings to a minimum; however, we retain the right to limit visitation by individuals other than parents if patient's condition dictates.
Seton Medical Center Austin and UMC Brackenridge
6:30 - 7:30 a.m. and 6:30 - 7:30 p.m.
Dell Children’s NICU does not close for change of shift.
Discharge Rounds at Seton Medical Center Austin are Tuesdays from 9 - 11 a.m.
UMC Brackenridge and Dell Children’s do not close for physician or multidisciplinary rounds
Waiting rooms are available next to each neonatal unit for you and your guests whenever you cannot be at your baby's bedside.