Most patients will already have been treated at a Seton clinic or hospital and referred to the program by a Seton doctor or other healthcare provider. Referrals also may come from any of the following:
- Hospital social worker
- Case manager
- Community outpatient clinic
- Emergency room staff
- Ambulance or other emergency medical services staff
- Patient (self-referral)
Team members will review each patient's medical history and meet with the patient to talk about how the STHP program can help them. Patients admitted into the program will be asked to follow a care plan designed with them by the STHP team. The team is available after hours so enrolled patients have access to a healthcare provider 24 hours a day.