Data Theft and Identity Theft Resource

Laptop stolen from Chevy Chase

The Seton Family of Hospitals is funding an Identity Theft Benefits Program free of charge to all individuals whose information was included on laptops that were recently stolen from Seton. The Program includes insurance and ID Theft Restoration Services offered through CSIDentity. If you received a letter regarding the thefts, please click on the following link to enroll in this service.

www.csidentity.com/seton

Background

• A laptop computer was stolen from the Seton Family of Hospitals from a secure office on property that Seton leases at the Chevy Chase building, 7715 Chevy Chase Drive.
• The data captured on the stolen computer contains information from a shared database that is utilized by Seton as well as several other area healthcare providers to determine if patients seeking medical attention who are uninsured may be eligible for other funding sources.
• Staff notified law enforcement as soon as possible.  In addition, a security camera captured video of the thief carrying out a laptop and projector and that information has been provided to the Austin Police Department.   

Is my information included in the data that was stolen? 

• Patients who sought care as part of an outpatient, clinic or ED visit since July 1, 2005, and presented without health insurance are those individuals whose information may be included on the stolen computer.
• After reviewing back-up data, current estimates indicate that approximately 7,800 individuals may be impacted.  Seton is working closely with the other healthcare providers to notify all impacted patients.

What type of patient data was stored on the stolen laptop?

• There is no actual health information, such as diagnosis or treatment information.  However, for some entries, Social Security numbers, dates-of-birth and insurance program numbers like CHIP or Medicaid may be included. 

What is Seton doing to notify affected patients and their families?

• Individual letters will be sent beginning this week (Feb. 19th) to anyone with a record in the database.
• Seton has established a toll-free number, 1-888-325-3456, as well as a Website, www.seton.net/laptoptheft  for anyone who may wish to inquire about this theft or should seek additional information.  Anyone visiting the Website can also learn about protecting  themselves from possible identity theft.